About Whiskers & Woofs
Whiskers & Woofs (Pty) Ltd, your trusted online pet store, was founded in 2022 and is a proudly South African company based in Johannesburg. We deliver to customers nationwide.
Our store offers the best products for cats and dogs sourced from top brands worldwide. We aim to provide your pets with the best medication, equipment and accessories to cover all their needs and wants in the home, outdoors and in training.
The founder and director of Whiskers & Woofs, Giulia Barr, has a BSc(Hons) in animal, plant, and environmental sciences and is a registered animal behaviourist. Peruse the behaviour services and programmes here.
Rest assured, all products and services we offer has you and your pet’s best interests and welfare in mind.
We sell tried and tested, leading global pet brands
Frequently Asked Questions:
Are you on social media?
Have the products been tried and tested?
We take pride in trying and testing every product we possibly can. This has resulted in us offering only the best products.
Do you offer products for all animals?
Currently, no. Our focus is on cats and dogs, whether it is accessories, treats, toys, or otherwise. You are however welcome to contact us with your request and we will see what we can do.
Which products are best for my pet?
Every animal has its own individual preferences and tastes. We understand cats and dogs, and can certainly help you find out what the best solution for your pet is.
Is it safe to purchase on your website?
Absolutely. Our website is self-managed by a dedicated webmaster, with robust, compliant local hosting and encrypted transactions via Payfast payment gateway -all who boast the highest on, and off-site security possible and are POPIA compliant.
How long will it take to receive my order?
Standard orders are shipped within 2-4 working days, depending on stock availability and locations outside of major centres.
Where do you deliver to?
We ship nationwide, across South Africa.
What are the costs for delivery?
All orders incur a R130 delivery fee.
What is Whiskers & Woofs' return policy?
If you receive a defective product, contact us immediately. We will guide you through the step-by-step process, and make it as easy and convenient as possible. Our returns policy is available via this link.
What is Whiskers & Woofs' privacy policy?
Our privacy policy follows the South African Privacy Act, as outlined in the POPIA law. You can read our privacy policy here.
