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Terms and Conditions

  1. Supplier agrees to deliver the goods and/or perform the services specified in the order.
  2. This Terms and Conditions agreement will commence on the date Client appoints Supplier, and will continue until the goods are delivered and/or the services are completed.
  3. Client will pay Supplier:
    • In terms of the pricing schedule specified above, in the Supplier’s quotation, or otherwise in writing; and
    • For any additional services that are not included in the scope of this Terms and Conditions mandate, at the standard rate charged by Supplier, in which event Supplier will quote Client before rendering the Services and charging the Client.
  4. Where applicable, Client will pay to Supplier the deposit on placing the order. The balance of the fees will be payable immediately on completion of the services or delivery of the goods.
  5. Supplier reserves the right to review the fees payable if additional goods or services are required by Client, or if any other factor affecting the services changes. A new quote will be generated in this instance, and the reason for the pricing change will be advised to the Client.
  6. Outstanding amounts will incur interest at 2% per month, compounded monthly.
  7. Client will, without delay, provide Supplier with any information and access that may be required by Supplier for the performance of the services.
  8. If Client cancels any order, Client will be liable to pay a cancellation fee.
  9. Any goods delivered to Client will remain Supplier’s goods until full payment has been made. No return of goods will be accepted except if the reason is defective goods. Defective goods returned more than 6 (six) months after delivery will be rejected, as outlined in the Consumer Protection Act.
  10. If either party breaches this agreement and fails to remedy the breach within 20 (twenty) days after receipt of written demand, the aggrieved party will be entitled to claim specific performance or to cancel this agreement, and to claim damages. If Supplier commences action due to Client’s non-payment, Client will be liable for costs on the attorney and client scale.
  11. Client chooses as the address at which s/he will accept legal notices and other communications his/her physical addresses documented above.
  12. Supplier will not be responsible for any indirect or consequential damages, or any loss of profit or special damages for any reason.
  13. No addition to or variation of this agreement will valid unless in writing and signed by the parties.
  14. No indulgence by any party will prevent the enforcement of strict compliance with this agreement.
  15. No representations or warranties other than those set out in this Terms and Conditions Agreement are binding on the parties. If Client entered this Agreement on the basis of any representation, Client is requested to record the representation in this document.

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